Help without the maze

Support that starts with the truth.

SpeechSeed is a private practice companion—not therapy, a diagnosis, or perfect speech scoring. Here is what it can do, what it cannot, and how to fix the common snags.

Need a person? Email mitsi@keenshift.ai. Include your device model, iOS version, what you tapped and what happened. Please do not send a child’s recording or health information.

Start with these four fixes

SpeechSeed cannot hear

Open iOS Settings → Apps → SpeechSeed and allow Microphone and Speech Recognition. Return to the app and try one word while the listening ring is glowing.

A result looks wrong

At word level, recognition listens for the prompted word and common slips. At sound and syllable levels it counts a vocal attempt and asks the grown-up to judge. Use the parent answer whenever the app is unsure.

Premium did not unlock

In the grown-up area, open Settings → Subscription → Restore purchases. Use the same Apple Account that bought the plan. SpeechSeed has no separate login.

A report will not share

Create the PDF or text report again, then choose an available destination in the iOS share sheet. SpeechSeed creates the report on the device; the destination app controls what happens after sharing.

Know what “listening” means

Words through conversation: On-device recognition checks for the prompted word and known common slips through the sentence rung. Conversation cards then ask for that word in a new sentence or question without scoring the quality of the whole utterance. Children’s speech can still be difficult for any recogniser, so uncertain results go to a grown-up.
Sounds and syllables: SpeechSeed confirms that a real vocal attempt happened. It does not claim whole-word recognition can score one phoneme. The grown-up is the referee.
Practice content: There are 22 English speech sounds, 861 picture-cued practice words and six rungs from sound attempts through conversation carryover.
Professional care: SpeechSeed supports practice between appointments. It does not diagnose, treat or replace a speech-language pathologist.

Subscriptions and Apple billing

The current US App Store prices are $7.99 per month or $59.99 per year. Regional prices may differ. The app loads the exact local price and any trial eligibility from Apple before purchase.

Purchases are billed by Apple, not through a SpeechSeed web checkout.
To cancel or change a plan, open iOS Settings → Apple Account → Subscriptions → SpeechSeed.
To request a refund or report a billing problem, use Apple’s Report a Problem.
Restoring a purchase is free and never creates a second charge.

Privacy and deletion

The current app has no account, ads, analytics or audio uploads. Listening happens on the device. A session may keep its first clear or grown-up-confirmed practice clip locally so a family can compare moments over time.

Delete saved clips in the grown-up area under Settings → Practice clips.
Deleting SpeechSeed removes its local profiles, practice history and clips from the device.
A report you chose to share is controlled by the receiving app or person after it leaves SpeechSeed.

Read the full Privacy Policy.

Frequently asked questions

Why did SpeechSeed ask a grown-up?

Because a careful “I’m not sure” is safer than invented precision. Tap what you heard; the report records the parent’s judgment instead of pretending the recogniser was certain.

Does my child need to read?

The app speaks its prompts and uses pictures throughout the practice loop. Grown-up guidance and reports contain text.

Why is a sound limited in the free version?

Free practice includes sound and syllable work across all 22 sounds, plus one complete sound program through sentences and one session each day. Premium opens words through conversation carryover across all sounds and unlimited sessions.

Can support recover my practice history?

No. Profiles, progress and clips stay on the device and are not held in a SpeechSeed account or cloud database. That privacy choice means support cannot see or restore deleted local practice data.

Still stuck?

Email mitsi@keenshift.ai. We can help with app behavior and explain the purchase path; Apple controls charges, refunds and subscription-account changes.